Every KianV product is backed by comprehensive warranty coverage. 1-year parts and labor, plus a 3-year compressor warranty on all refrigeration equipment.
| Product Category | Parts & Labor | Compressor |
|---|---|---|
| Reach-In Coolers & Freezers | 1 Year | 3 Years |
| Under Counter Coolers & Freezers | 1 Year | 3 Years |
| Sandwich & Prep Tables | 1 Year | 3 Years |
| Chef Bases | 1 Year | 3 Years |
| Back Bar Coolers | 1 Year | 3 Years |
| Open Chillers | 1 Year | 3 Years |
| Bakery Display Cases | 1 Year | 3 Years |
| Beverage Coolers | 1 Year | 3 Years |
| Ice Machines | 1 Year | 2 Years |
| Open Multideck Display Cases | 1 Year | 3 Years |
| Broilers & Griddles | 1 Year | N/A |
| Ranges & Ovens | 1 Year | N/A |
| Fabrication (Sinks, Tables) | 1 Year | N/A |
Warranty coverage begins on the date of purchase from an authorized KianV dealer. The 1-year parts and labor warranty covers all defects in materials and workmanship under normal commercial use. The 3-year compressor warranty covers compressor replacement or repair due to mechanical failure.
All factory defects in materials and workmanship, compressor failure under normal use, refrigeration system components (evaporator, condenser, expansion valve), electrical controls including the Carel controller, and door gaskets and hardware failures due to manufacturing defects.
Damage caused by misuse, abuse, or accident; failure to follow installation and operation instructions; use of unauthorized replacement parts; normal wear and tear; cosmetic damage; damage caused by power surges or improper electrical supply; refrigerant leaks caused by improper installation.
Warranty claims are handled through your authorized KianV dealer. Contact our team at 206-790-8142 or use our contact form if you need help locating service. All warranty work must be performed by an authorized service technician.
Complete warranty registration within 30 days of purchase to activate full coverage.